We offer worldwide shipping, delivering our handcrafted leather products to your doorstep, no matter where you are.

Processing Time: Your order is processed with the utmost care and attention. Please allow 2 business days for processing before your items are shipped. Timeless Collection articles will be delivered within 10 days from receiving your order. Made to Order Articles will be delivered within 21 days of receiving your order. Bespoke orders will take between 30-60 days for delivery after your first consultation.

Shipping Time: Delivery times may vary depending on your location. Once your order is dispatched, you will receive a confirmation email with tracking information.

Shipping Costs: Shipping costs are calculated at checkout based on your delivery address and the selected shipping method.

Customs and Duties: For international orders, please note that customs duties and taxes may apply and are the responsibility of the recipient.

Returns and Exchanges. We want you to be completely satisfied with your Gomila Intersole purchase. If, for any reason, you are not happy with your order, we offer hassle-free returns and exchanges.

Return Period: You have 7 days from the date of delivery to initiate a return or exchange.

Return Eligibility: Items must bein their original condition, unworn, and with all tags attached. We reserve the right to refuse returns that do not meet these criteria.

How to Initiate a Return/Exchange:  Contact Our Customer Service team at customercare@gomilaintersole.com within the return period. Provide your order number, reason for return/exchange, and any relevant details. Our team will guide you through the return/exchange process.

Refunds/Exchanges: Refunds will be processed to the original payment method. Exchanges will be shipped once the returned items are received and inspected.

Return Shipping Costs: Customers are responsible for return shipping costs unless the return is due to a product defect or an error on our part.

Damaged or Defective Items: If you receive a damaged or defective item, please contactus immediately for assistance.

Your satisfaction is our priority, and we are here to ensure your Gomila Intersole experience exceeds expectations.